John Mulaney: From Scratch

This event will be a phone-free experience. Use of phones will not be permitted in the performance space.
 

Upon arrival at the venue, phones will be secured in individual Yondr pouches that will be opened at the end of the event. Guests maintain possession of their devices at all times, and can access them throughout the event only in designated Phone Use Areas within the venue. All devices will be re-secured in Yondr pouches before returning to the performance space.

All pouches and equipment are routinely sanitized. The Yondr staff is trained and required to follow safety guidelines and hygiene protocols to practice social distancing, minimal contact and wear required personal protective equipment.

Parking

H-E-B Center at Cedar Park features more than 2,600 parking spaces on its property, including parking for patrons with disabilities located in Lots B, F, G. Prices for parking vary by event and parking is CREDIT CARD ONLY. Parking is available for a discount rate when purchased in advance, which can be found below and at Ticketmaster.com for most events. 

Day-Of-Event / On-Site Parking Rates:
$22 - General Lot*
$40 - Premium Lot B adjacent to East main entrance (limited availability)*
$45 - Premium Circle Lot located in front of the East main entrance (limited availability)*
*Discount applies when purchased in advance.

VETERAN PARKING: H-E-B Center offers complimentary parking to disabled veterans and Purple Heart recipients with valid vehicle plates. Please notify the parking attendant upon arrival at the facility.

DIRECTIONS & PARKING MAP

Discount Parking Passes Available when Purchased in Advance:

All events at H-E-B Center at Cedar Park will include activation of ASM Global’s “Venue Shield”– an advanced environmental hygiene protocol that will also be deployed in more than 325 ASM facilities around the world. ASM Global, which manages H-E-B Center at Cedar Park, is the world’s leading venue management and services company. Venue Shield reduces physical touch points, increases venue sanitization and cleanliness, and provides various health monitoring guidelines and services.

The safety guidelines and protocols in place at H-E-B Center at Cedar Park include:

• FACE COVERINGS RECOMMENDED - (Updated October 16, 2021) H-E-B Center encourages patrons to wear a mask when attending one of our events but masks are not mandatory for entry. Please note that this policy may be adjusted on a show-by-show basis as dictated by artist or tour policy. Thank you for your cooperation in helping our community stay safe during the COVID-19 pandemic. Masks are required for all employees until further notice.
• WASH HANDS / HAND SANITIZING STATIONS - Fifty (50) hand sanitizing stations have been added throughout the arena. Guests are encouraged to wash hands for 20 seconds or use a hand sanitizing station often.
• CONSTANT CLEANING - All high touch areas throughout the venue are disinfected multiple times during events and the arena bowl is deep cleaned between events.
• EMPLOYEE HEALTH SCREENINGS - All employees receive contactless temperature checks prior to entering the venue each day and testing as needed.
• SOCIAL DISTANCING ENCOURAGED WHERE POSSIBLE
  • Floor markers installed at all line queues (main entrances, box office, concessions, restrooms, merchandise).
  • Limited capacity in elevators to one party or family at a time.
  • Limited capacity in restrooms at one time.
• PARKING
  • All staff is required to wear masks.
  • Cash is no longer accepted;  only credit card payment accepted or purchase mobile parking ticket in advance at ticketmaster.com.
  • Valet is suspended until further notice.
• BOX OFFICE
  • Contactless Payment - Cash is no longer accepted and signatures have been waived.
  • Mobile tickets - all tickets purchased at the box office will be delivered via SMS (text message).
  • No will call
• SECURITY & ENTRY/EXIT POINTS
  • Expanded entry points for social distancing.
  • Staggered entry times for guests.
  • Guests encouraged to use clear bags or avoid bringing bags if possible to reduce contact with personal items during security checks.
• CONCESSIONS
  • All staff is required to wear face masks and gloves
  • Cash is no longer accepted.
  • All shared condiment & utensil stations have been removed and replaced with single use condiment packets and pre-packaged utensils kept behind the concession stand counters.
  • Lids will be used on all beverages including soft drinks and draft beers.
  • More pre-packaged foods will be offered.
  • Water fountains turned off until further notice.

VIP Packages
Available at Ticketmaster.com starting Tues, December 7, 2021 at 10am CST.

John Mulaney From Scratch VIP Package

Package price: $319 (additional Ticketmaster fees apply)
Package includes:

• One premium reserved seat (first 10 rows floor or side stage
• Limited edition From Scratch tour poster (exclusive to VIP only!)
• Commemorative From Scratch VIP ticket (exclusive to VIP only!)
• Specially designed John Mulaney tour crew neck sweatshirt
• Custom John Mulaney tin mug
• John Mulaney From Scratch hat
• John Mulaney tote bag
• From Scratch vinyl sticker
• Limited availability

John Mulaney Merchandise Bundle Upgrade

Package price: $150 (additional Ticketmaster fees apply)

• Specially designed John Mulaney tour crew neck sweatshirt
• Custom John Mulaney tin mug
• John Mulaney From Scratch hat
• John Mulaney tote bag
• From Scratch vinyl sticker
• Limited availability

VIP merchandise will be shipped to ticket holders.

To purchase:

• ORDER ONLINE
• Call 512-600-5013 to purchase over the phone or email groups@hebcenter.com. (Deadline to purchase is 48 hours before show time)

The all-new AT HOME LOGE SEAT PACKAGE includes:

• Reserved seat in the East Loge - 2nd level/suite level in the 200 sections (There are only 3 rows of seating here)
  • Rows S & T (rows 1 & 2) - wider, more comfortable leather seating
  • Row U -  barstool seating with small ledge in front for food & beverage
• One (1) parking pass is included for every two (2) tickets purchased.
• VIP Wristband valid for:
  • 1 trip through the Chef’s Table located in the East Loge (Currently Boxed as part of COVID protocols). Menu will vary based on event. Sample menus include (subject to change):
    • Chicken Parmesan or Italian Meatballs
    • Herb Roasted Chicken or Sliced Steak 
    • Chicken or Beef Fajitas  
  • 2 beer/wine drinks (no mixed drinks) at either The Breakaway Bar or Love Street Lounge in the East Loge
  • Unlimited non-alcoholic beverages in the East Loge

$125 per ticket (no additional fees)

ALREADY PURCHASED?

Once you have placed your order, proceed up to the 2nd level to collect your wristband(s) for food & beverage at the "At Home Loge Check-In" table located near section 201.