Health & Safety


The current safety guidelines and protocols in place at H-E-B Center at Cedar Park include:

  • FACE COVERINGS RECOMMENDED - H-E-B Center encourages patrons to wear a mask when attending one of our events but masks are not mandatory for entry. Please note that this policy may be adjusted on a show-by-show basis as dictated by artist or tour policy. 
  • WASH HANDS / HAND SANITIZING STATIONS - Hand sanitizing stations are located throughout the arena. Guests are encouraged to wash hands for 20 seconds or use a hand sanitizing station often.
  • CONSTANT CLEANING - All high touch areas throughout the venue are disinfected multiple times during events and the arena bowl is deep cleaned between events.
  • SOCIAL DISTANCING ENCOURAGED WHERE POSSIBLE
  • PARKING
    • Cash is no longer accepted;  only credit card payment accepted or purchase mobile parking ticket in advance at ticketmaster.com.
  • BOX OFFICE
    • Contactless Payment - Cash is no longer accepted and signatures have been waived.
    • Mobile tickets - all tickets purchased at the box office will be delivered via SMS (text message).
    • No will call
  • SECURITY & ENTRY/EXIT POINTS
    • Expanded entry points for social distancing.
    • Guests required to use clear bags or avoid bringing bags if possible to reduce contact with personal items during security checks. BAG POLICY
  • CONCESSIONS
    • Cash is no longer accepted.
    • Standard health & safety practices currently in place.