COVID-19 Safety Precautions

The current safety guidelines and protocols in place at H-E-B Center at Cedar Park include (updated 4/19/22):

• FACE COVERINGS RECOMMENDED - H-E-B Center encourages patrons to wear a mask when attending one of our events but masks are not mandatory for entry. Please note that this policy may be adjusted on a show-by-show basis as dictated by artist or tour policy. Thank you for your cooperation in helping our community stay safe during the COVID-19 pandemic. 
• WASH HANDS / HAND SANITIZING STATIONS - Hand sanitizing stations are located throughout the arena. Guests are encouraged to wash hands for 20 seconds or use a hand sanitizing station often.
• CONSTANT CLEANING - All high touch areas throughout the venue are disinfected multiple times during events and the arena bowl is deep cleaned between events.
• EMPLOYEE HEALTH SCREENINGS - All employees receive contactless temperature checks prior to entering the venue each day and testing as needed.
• SOCIAL DISTANCING ENCOURAGED WHERE POSSIBLE
• PARKING
  • Cash is no longer accepted;  only credit card payment accepted or purchase mobile parking ticket in advance at ticketmaster.com.
• BOX OFFICE
  • Contactless Payment - Cash is no longer accepted and signatures have been waived.
  • Mobile tickets - all tickets purchased at the box office will be delivered via SMS (text message).
  • No will call
• SECURITY & ENTRY/EXIT POINTS
  • Expanded entry points for social distancing.
  • Guests required to use clear bags or avoid bringing bags if possible to reduce contact with personal items during security checks. BAG POLICY
• CONCESSIONS
  • Cash is no longer accepted.
  • Standard health & safety practices currently in place.