Box Office Information

The H-E-B Center at Cedar Park box office is located on the Northeast side of the venue, to the right of the East main entrance doors when facing the building.


2100 Avenue of the Stars, Cedar Park, TX 78613

Hours of Operation

  • Monday - Friday 10:00 AM - 6:00 PM
  • Saturday Noon - 3PM (or until begining of Event)
  • Sunday (Non-Event Days) Closed
  • Sunday (Event Day) 2 hours prior to event time, until beginning of Event.

*All times Central
*The Box Office will open two hours prior to ticketed events. For Non-Ticketmaster ticketed events, our box office will not be open unless it is during normal business hours.

Method of Payment

  • Cash is no longer accepted at the box office as part of venue COVID-19 safety protocol.
  • All major credit cards are accepted.
  • All tickets are mobile as part of the venue's COVID-19 safety protocol. Tickets sold from the box office are delivered to the customer's mobile device upon purchase. 

Ticket Will Call

All tickets are now mobile and can be managed or transfered directly from your phone. Will call is no longer available.

Media Will Call

For media access to H-E-B Center at Cedar Park events, please submit a working media request.

Online & Phone Purchases

Ticketmaster is the exclusive ticket provider for H-E-B Center at Cedar Park. Tickets for H-E-B Center events can be purchased online at Phone purchases are no longer available.

Accessible/Disabled Seating

Accessible/Disabled seating is available on both levels of the arena. Accessible seating is available through, at the H-E-B Center box office or by calling 512-600-5001. When ordering accessible tickets, it is important to indicate that you require accessible seating so we can properly seat you.

Accessible parking spaces are located in Lot B, F, G, and valet on H-E-B Center property. Vehicles legally displaying disabled license plates or window cards are permitted to park in these designated spaces.


Refunds & Exchanges

Refund & Exchange Policy

All sales are final and refunds are only allowed in limited circumstances, as explained in the Canceled, Postponed, Rescheduled and Moved Events section of the purchase policy.

*Subject to change per tour management. Contact the box office at 512-600-5001 on a show-by-show basis.